Responsible Gambling at HighSpin Casino

At HighSpin we are committed to safer gambling and to helping players keep play enjoyable and under control. We take player safety seriously and provide tools and guidance so people can set sensible limits, spot risky behaviour early, and get support when they need it. Our aim is to make it simple to manage account activity and to signpost professional help where appropriate.

Player protection principles

We promote responsible play by offering clear controls, transparent account information and prompt customer support. We encourage honesty when registering and ask that customers use the tools available to manage the amount of time and money they spend gambling. We also monitor activity for signs of risky behaviour and will contact players if we identify patterns that suggest harm.

Activity-control tools

Players can control their account activity directly in their account settings. Available controls include deposit limits, loss limits, session reminders, and temporary time-outs. These measures are designed to be easy to set up and change, with increases subject to a cooling-off period to encourage considered decisions.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits take effect immediately and can be reduced at any time. Requests to raise limits may be delayed for 24–72 hours to allow time for reflection.

Loss limits

Loss limits let you cap net losses over a chosen period. This helps manage volatility and keeps spending within a budget. You can review and adjust these limits in your responsible-gambling settings.

Time limits and session controls

Use session reminders and reality checks to limit time spent gambling. You can set automatic reminders after a set number of minutes, apply daily time limits, or choose a short account break if you need to step away.

Self-exclusion and long-term breaks

If you need a longer break, self-exclusion is available for a defined period or permanently. Self-exclusion will restrict access to your account and prevent log-ins for the chosen time. We will also provide information on national schemes such as GAMSTOP for UK residents and explain how to access that service.

Signs of problematic behaviour

Be aware of common warning signs, such as chasing losses, spending more than intended, hiding activity from others, borrowing to gamble, or feeling anxious when not gambling. If you recognise these signs in yourself or someone close to you, consider using our tools or seeking professional support.

Tips for maintaining control

Practical steps include setting strict deposit and time limits, scheduling regular breaks, keeping a gambling budget separate from essential expenses, and avoiding gambling when tired or under stress. Discussing concerns with a trusted friend or family member can also help keep things in perspective.

Professional help and support organisations

If you need specialist help, we recommend contacting UK services such as GamCare, GambleAware, Gambling Therapy or your local NHS support. These organisations offer free, confidential advice, counselling and self-assessment tools. For guidance on self-exclusion across operators, GAMSTOP can register you on a national exclusion programme.